Refund Policy
Last updated: August 15, 2026
At TurboLaunch, we want to ensure you have a great experience launching your products. This policy outlines the conditions under which refunds may be issued for our paid services.
1. Eligibility for Refunds
We offer refunds for paid launch slots under the following circumstances:
- Accidental Purchases: If you accidentally purchased a slot and notify us within 24 hours of the transaction, provided the launch date has not passed.
- Platform Errors: If a technical issue on our end prevented your product from launching correctly on its scheduled date.
- Rejections: If your product was rejected during our moderation process and you had pre-paid for a premium slot.
2. Non-Refundable Situations
We generally do not issue refunds in the following scenarios:
- You changed your mind after the 24-hour grace period.
- Your product was successfully launched but did not receive the expected amount of traffic, upvotes, or engagement.
- Your product violated our Terms of Service resulting in a post-launch removal.
3. How to Request a Refund
To request a refund, please contact our support team. Include your account email, the product name, and the reason for your refund request. We review requests within 3-5 business days.
4. Contact Us
To submit a refund request or if you have any questions, please contact us at: zeeshana07x1@gmail.com